QUESTIONS ABOUT OUR
RADIANCE LOYALTY PROGRAM?

Visit Clé de Peau Beauté outlet https://www.cledepeau-beaute.com.my/store or https://member.cledepeau-beaute.com.my/register to sign up as a Radiance loyalty member.

Existing Clé de Peau Beauté members can activate their account by resetting their account here: https://member.cledepeau-beaute.com.my/reset-password.

The Silver Membership is lifetime, while Gold, Platinum, and Diamond Memberships are valid for a consecutive 12-month period. To remain active as a Radiance member, a minimum purchase is required within a 12-month period.

Register today at https://member.cledepeau-beaute.com.my/register to become a Silver member. Spend the minimum membership tier amount over a consecutive 12-month period to maintain your membership tier qualification.

You can earn 1 point for every ringgit spent at Clé de Peau Beauté outlets.

Points will be reflected in your account after your in-store purchase is successfully processed.

You can check your points balance by logging into your account at the Clé de Peau Beauté member portal: https://member.cledepeau-beaute.com.my/login.

Accumulated points can be used to redeem your favorite Clé de Peau Beauté products.

All points are valid until 31 December each year.

You can redeem your points for products at any Clé de Peau Beauté outlet (find your nearest store here: https://www.cledepeau-beaute.com.my/store). To view the available products for redemption, log in to https://member.cledepeau-beaute.com.my/login and click on "Browse Rewards Mall" after logging in.

Products can be redeemed and collected instantly at any Clé de Peau Beauté outlet (find your nearest store here: https://www.cledepeau-beaute.com.my/store).

Product redemption and collection occur during Member's Day events, with announcements made in advance to all members.

You are not able to return or exchange redeemed products for other rewards.

We do not disclose or transfer your Personal Data to third parties unless we have clearly asked for and obtained your consent to do so (except where permitted and authorised by law). The Personal Data which you provide to us may be stored, processed, transferred between, and accessed from servers located in the United States (“USA”) and other countries. Some of these countries have laws and regulations which may not guarantee the same level of protection of Personal Data as Malaysia. However, we will take reasonable steps to ensure that your Personal Data is provided a standard of protection as required under applicable data privacy law and handled in accordance with this Privacy Notice, regardless where your Personal Data is stored or accessed from.

Log in to your account on the Clé de Peau Beauté member portal at https://member.cledepeau-beaute.com.my/login to view and update your personal details.

Kindly refer to https://shop.cledepeau-beaute.com.my/policies/privacy-policy to learn more about the collection and use of personal information.

To delete your account, kindly inform our Personal Beauty Specialist at the Clé de Peau Beauté outlet, or contact us via email at CPB@customercare.com.my.